Health and Social Care and Leadership and Management of Care Service
The Health and Social Care (HSC) and Leadership and Management of Care Services (LMCS) National Occupational Standards (NOS) have been developed specifically for those working in leading and health and social care services across the UK.
For ease of use, the standards within these suites have been grouped into functional areas with links to examples of how they can be used as an effective tool for individuals, managers and organisations.
The HSC NOS are jointly owned by Skills for Care and Development (Care Council for Wales; Northern Ireland Social Care Council; Skills for Care (England); Scottish Social Services) and Skills for Health.
The LMCS NOS are jointly owned by Skills for Care and Development.
The Care Council has developed a Guide to National Occupational Standards for social care, early years and childcare that provides detailed advice and guidance on their use.
Guide to National Occupational Standards for social care, early years and childcare
Safeguarding and well-being adults
| Reference | Standard |
|---|---|
| SCDLMC B1 | Lead and manage practice that promotes the safeguarding of individuals This standard identifies the requirements associated with safeguarding which must permeate all your work with individuals and in managing others. The standard addresses the need to establish your own understanding and that of others about safeguarding and what you or others must do in cases of actual or potential harm or abuse. The requirements also include ensuring the development of relationships that promote safeguarding and leading and managing practices that promote the rights, inclusion and wellbeing of individuals and keeping themselves safe. Download |
| SCDHSC 0024 | Support the safeguarding of individuals |
| SCDLMC B2 | Lead and manage service provision that promotes the well being of individuals |
| SCDHSC 0430 | Lead practice to reduce and prevent the risk of danger, harm and abuse |
| SCDHSC 0431 | Support individuals who have experienced harm or abuse |
| SCDHSC 0395 | Contribute to addressing situations where there is risk of danger, harm or abuse |
| SCDHSC 0452 | Lead practice that promotes the rights, responsibilities, equality and diversity of individuals |
| SCDHSC 3111 | Promote the rights and diversity of individuals |
| SCDHSC 0234 | Uphold the rights of individuals |
| SCDHSC 0410 | Advocate with and on behalf of individuals |
| SCDHSC 0423 | Assist individuals at formal hearings |
| SCDHSC 0368 | Present individuals' preferences and needs |
| SCDHSC 0367 | Support individuals to access independent representation and advocacy |
| SCDHSC 0366 | Support individuals to represent their own wishes and needs at decision-making events |
| SCDLMC B4 | Lead and manage practice that involves key people in care service provision to contribute to the achievement of positive outcomes for individuals |
| SCDHSC 0356 | Support individuals to deal with relationship problems |
| SCDHSC 0331 | Support individuals to develop and maintain social networks and relationships |
| SCDHSC 3110 | Promote effective relationships with individuals |
| SCDHSC 0233 | Develop effective relationships with individuals |
| SCDHSC 0350 | Support the spiritual well-being of individuals |
| SCDHSC 0332 | Promote individuals' positive self esteem and sense of identity |
| SCDHSC 3112 | Support individuals to manage their own health and social well-being |
| SCDHSC 0226 | Support Individuals who are distressed |
| SCDHSC 0382 | Support individuals to manage change in their lives |
| SCDLMC B3 | Lead and manage the provision of care services that deals effectively with transitions and significant life events |
| SCDHSC 0384 | Support individuals through bereavement |
| SCDLMC B8 | Lead and manage provision of care services that supports the development of positive behaviour |
| SCDHSC 0336 | Promote positive behaviour |
| SCDHSC 0045 | Lead practice that promotes the safeguarding of individuals This standard identifies the requirements associated with safeguarding which must permeate all your work with individuals. The standard addresses the need to establish your own understanding and that of others about safeguarding and what you or others must do in cases of actual or potential harm or abuse. The requirements also include supporting the development of relationships that promote safeguarding and leading practices that support the rights, inclusion and wellbeing of individuals and keeping themselves safe. Download |
| SCDHSC 0035 | Promote the safeguarding of individuals |
| SCDHSC 0335 | Contribute to the support of individuals who have experienced harm or abuse |
Safeguarding and well-being children and young people
| Reference | Standard |
|---|---|
| SCDLMC B1 | Lead and manage practice that promotes the safeguarding of individuals This standard identifies the requirements associated with safeguarding which must permeate all your work with individuals and in managing others. The standard addresses the need to establish your own understanding and that of others about safeguarding and what you or others must do in cases of actual or potential harm or abuse. The requirements also include ensuring the development of relationships that promote safeguarding and leading and managing practices that promote the rights, inclusion and wellbeing of individuals and keeping themselves safe. Download |
| SCDHSC 0024 | Support the safeguarding of individuals |
| SCDLMC B2 | Lead and manage service provision that promotes the well being of individuals |
| SCDHSC 0430 | Lead practice to reduce and prevent the risk of danger, harm and abuse |
| SCDHSC 0431 | Support individuals who have experienced harm or abuse |
| SCDHSC 0395 | Contribute to addressing situations where there is risk of danger, harm or abuse |
| SCDHSC 0452 | Lead practice that promotes the rights, responsibilities, equality and diversity of individuals |
| SCDHSC 3111 | Promote the rights and diversity of individuals |
| SCDHSC 0234 | Uphold the rights of individuals |
| SCDHSC 0410 | Advocate with and on behalf of individuals |
| SCDHSC 0423 | Assist individuals at formal hearings |
| SCDHSC 0368 | Present individuals' preferences and needs |
| SCDHSC 0367 | Support individuals to access independent representation and advocacy |
| SCDHSC 0366 | Support individuals to represent their own wishes and needs at decision-making events |
| SCDLMC B4 | Lead and manage practice that involves key people in care service provision to contribute to the achievement of positive outcomes for individuals |
| SCDHSC 0356 | Support individuals to deal with relationship problems |
| SCDHSC 0331 | Support individuals to develop and maintain social networks and relationships |
| SCDHSC 3110 | Promote effective relationships with individuals |
| SCDHSC 0233 | Develop effective relationships with individuals |
| SCDHSC 0350 | Support the spiritual well-being of individuals |
| SCDHSC 0332 | Promote individuals' positive self esteem and sense of identity |
| SCDHSC 3112 | Support individuals to manage their own health and social well-being |
| SCDHSC 0226 | Support Individuals who are distressed |
| SCDHSC 0382 | Support individuals to manage change in their lives |
| SCDLMC B3 | Lead and manage the provision of care services that deals effectively with transitions and significant life events |
| SCDHSC 0384 | Support individuals through bereavement |
| SCDLMC B8 | Lead and manage provision of care services that supports the development of positive behaviour |
| SCDHSC 0336 | Promote positive behaviour |
| SCDHSC 0044 | Lead practice that promotes the safeguarding of children and young people |
| SCDHSC 0034 | Promote the safeguarding of children and young people |
| SCDHSC 0038 | Support children and young people to manage aspects of their lives
|
| SCDHSC 0311 | Support children and young people to develop and maintain supportive relationships
|
| SCDHSC 0312 | Support children and young people to develop a positive identity and emotional well being
|
| SCDHSC 0313 | Work with children and young people to promote their own physical and mental health
|
| SCDCCLD 0325 | Support children and young people through major transitions
|
| SCDHSC 0046 | Advocate with and on behalf of children and young people
|
| SCDHSC 0314 | Care for a newly born baby when the birth parents are unable to do so |
| SCDHSC 0325 | Contribute to the support of children and young people who have experienced harm or abuse |
Assessment and planning for Adults
| Reference | Standard |
|---|---|
| SCDLMC B5 | Lead and manage systems, procedures and practice for assessments, plans and reviews within care services |
| SCDHSC 0416 | Lead the planning process with individuals
|
| SCDHSC 0415 | Lead the service delivery planning process to achieve outcomes for individuals
|
| SCDHSC 0414 | Assess individual preferences and needs
|
| SCDHSC 0329 | Support individuals to plan, monitor and review the delivery of services
|
| SCDHSC 0328 | Contribute to the planning process with individuals
|
| SCDHSC 0025 | Contribute to implementation of care or support plan activities
|
| SCDHSC 0450 | Develop risk management plans to promote independence in daily living |
Child development assessment and planning
| Reference | Standard |
|---|---|
| SCDHSC 0368 | Present individuals' preferences and needs |
| SCDHSC 0366 | Support individuals to represent their own wishes and needs at decision-making events |
| SCDLMC B8 | Lead and manage provision of care services that supports the development of positive behaviour |
| SCDLMC B5 | Lead and manage systems, procedures and practice for assessments, plans and reviews within care services |
| SCDHSC 0450 | Develop risk management plans to promote independence in daily living |
| SCDHSC 0036 | Contribute to the assessment and planning process with children and young people |
| SCDLMC B6 | Lead and manage provision of care services that supports the development of children and young people |
| SCDCCLD 0303 | Promote the development of children and young people This standard identifies the requirements when promoting the holistic development of children and young people; including their physical, emotional, social, linguistic, communication and cognitive development. You are required to observe and assess the developmental needs of children and young people in all aspects of their development, including physical, emotional, social, and linguistic and communication. You are required to reflect your observation and assessment findings and identify how they will impact on your practice. You will then be expected to work with children and young people and others to plan, implement and evaluate activities and experiences to promote their development. Download |
| SCDHSC 0039 | Support children and young people to achieve their educational potential |
| SCDHSC 0315 | Work with children and young people with additional requirements to meet their personal support needs |
| SCDHSC 0310 | Work with children and young people to prepare them for adulthood, citizenship and independence |
| SCDHSC 0326 | Promote the development of positive behaviour in children and young people |
| SCDHSC 0037 | Care for babies |
| SCDHSC 0316 | Work with children and young people with additional requirements to address their development needs |
| SFHCS 24 | Contribute to meeting the nutritional needs of babies, children and young people |
| SCDCCLD 0316 | Promote children’s early learning in the school environment |
| SCDHSC 0323 | Contribute to child care practice in group living This standard identifies the requirements when you contribute to child care practice in group living. This includes contributing to planning, implementing and reviewing daily living programmes with children and young people, working with groups to promote individual growth and development and helping to promote group care as a positive experience.Download |
Support for daily living for adults in health and social care
| Reference | Standard |
|---|---|
| SCDHSC 0450 | Develop risk management plans to promote independence in daily living |
| SCDLMC A4 | Manage a dispersed workforce to meet the needs and preferences of individuals at home |
| SCDHSC 0343 | Support individuals to live at home |
| SCDHSC 0027 | Support individuals in their daily living |
| SCDHSC 0344 | Support individuals to retain, regain and develop skills to manage their daily living |
| SCDHSC 0370 | Support the use of technological aids to promote independence |
| SCDHSC 0029 | Support individuals to meet their domestic and personal needs |
| SCDHSC 0211 | Support individuals to take part in development activities |
| SCDHSC 0213 | Provide food and drink to promote individuals' health and well being |
| SCDHSC 0214 | Support individuals to eat and drink |
| SCDHSC 0215 | Help individuals to maintain mobility |
| SCDHSC 0218 | Support individuals with their personal care needs |
| SCDHSC 0219 | Support individuals to manage continence |
| SCDHSC 0422 | Promote housing opportunities for individuals |
| SCDHSC 0349 | Support individuals to access housing and accommodation services |
| SCDHSC 0421 | Promote employment, training and education opportunities for individuals |
| SCDHSC 0348 | Support individuals to access learning, training and development opportunities |
| SCDHSC 0347 | Support individuals to access employment |
| SCDHSC 0345 | Support individuals to manage their financial affairs |
| SCDHSC 0420 | Promote leisure opportunities and activities for individuals |
| SCDHSC 0330 | Support individuals to use services and facilities
|
| SCDHSC 0026 | Support individuals to access information on services and facilities |
| SCDHSC 0244 | Support individuals in the community |
| SCDHSC 0210 | Support individuals to participate in recreational activities |
| SCDHSC 0372 | Develop programmes to enable individuals to find their way around environments |
| SCDHSC 0235 | Enable individuals to make their way around specific places |
| SCDHSC 0028 | Support individuals to make journeys |
| SCDHSC 0346 | Support individuals to manage direct payments |
| SCDHSC 0229 | Maintain safety and security when accessing individuals' homes |
| SCDHSC 0383 | Support individuals to move into new living environments |
Preparing children and young people for independent living
| Reference | Standard |
|---|---|
| SCDHSC 0366 | Support individuals to represent their own wishes and needs at decision-making events |
| SCDHSC 0356 | Support individuals to deal with relationship problems |
| SCDHSC 0331 | Support individuals to develop and maintain social networks and relationships |
| SCDHSC 0382 | Support individuals to manage change in their lives |
| SCDLMC B3 | Lead and manage the provision of care services that deals effectively with transitions and significant life events |
| SCDLMC B8 | Lead and manage provision of care services that supports the development of positive behaviour |
| SCDHSC 0450 | Develop risk management plans to promote independence in daily living |
| SCDHSC 0036 | Contribute to the assessment and planning process with children and young people |
| SCDHSC 0310 | Work with children and young people to prepare them for adulthood, citizenship and independence |
| SCDHSC 0326 | Promote the development of positive behaviour in children and young people |
| SCDHSC 0343 | Support individuals to live at home |
| SCDHSC 0422 | Promote housing opportunities for individuals |
| SCDHSC 0349 | Support individuals to access housing and accommodation services |
| SCDHSC 0421 | Promote employment, training and education opportunities for individuals |
| SCDHSC 0348 | Support individuals to access learning, training and development opportunities |
| SCDHSC 0347 | Support individuals to access employment |
| SCDHSC 0345 | Support individuals to manage their financial affairs |
| SCDHSC 0330 | Support individuals to use services and facilities
|
| SCDHSC 0038 | Support children and young people to manage aspects of their lives
|
| SCDHSC 0311 | Support children and young people to develop and maintain supportive relationships
|
| SCDHSC 0312 | Support children and young people to develop a positive identity and emotional well being
|
| SCDHSC 0313 | Work with children and young people to promote their own physical and mental health
|
| SCDCCLD 0325 | Support children and young people through major transitions
|
| SCDHSC 0383 | Support individuals to move into new living environments |
| SCDHSC 0351 | Implement development activities to meet individuals' goals, preferences and needs |
| SCDHSC 0046 | Advocate with and on behalf of children and young people
|
| SCDHSC 03110 | Promote effective relationships with individuals |
Communication in health and social care
| Reference | Standard |
|---|---|
| SCDLMC E1 | Lead and manage effective communication systems and practice
|
| SCDHSC 0041 | Maintain effective communication systems and practice
|
| SCDHSC 0031 | Promote effective communication
|
| SCDHSC 0021 | Support effective communication
|
| SCDHSC 0369 | Support individuals with specific communication needs
|
| SCDHSC 0371 | Support individuals to communicate using interpreting and translation services
|
| SCDHSC 0434 | Lead practice for managing and disseminating records and reports
|
| SCDHSC 3115 | Process information for use in decision-making
|
| SCDHSC 0242 | Deal with messages and information
|
| SCDHSC 0437 | Promote your organisation and its services to stakeholders
|
| SCDHSC 0438 | Develop and disseminate information and advice about health and social well-being
|
| SCDHSC 0419 | Provide advice and information to those who enquire about health and social care services
|
| SFHGEN21 | Interact with individuals using telecommunications and the internet |
Support for health care for adults in health and social care
| Reference | Standard |
|---|---|
| SCDHSC 3112 | Support individuals to manage their own health and social well-being |
| SCDHSC 0370 | Support the use of technological aids to promote independence |
| SCDHSC 0213 | Provide food and drink to promote individuals' health and well being |
| SCDHSC 0214 | Support individuals to eat and drink |
| SCDHSC 0215 | Help individuals to maintain mobility |
| SCDHSC 0219 | Support individuals to manage continence |
| SCDHSC 0223 | Contribute to moving and positioning individuals
|
| SCDHSC 3122 | Support individuals to use medication in social care settings
|
| SCDHSC 3103 | Contribute to raising awareness of health issues
|
| SCDHSC 0352 | Support individuals to continue therapies |
| SCDHSC 0393 | Promote participation in agreed therapeutic group activities
|
| SCDHSC 0212 | Support individuals during therapy sessions
|
| SCDHSC 0230 | Manage environments and resources for health care procedures in social care settings
|
| SCDHSC 0222 | Support the rights and wellbeing of individuals when they undergo healthcare procedures
|
| SCDHSC 0225 | Support individuals to carry out their own healthcare and monitoring procedures
|
| SCDHSC 0224 | Monitor the condition of individuals
|
| SCDHSC 0216 | Help address the physical comfort needs of individuals
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| SFHCHS 6 | Move and position individuals
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| SFHGEN 6 | Manage environments and resources for use during health care activities
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| SFHCHS 4 | Undertake tissue viability risk assessment for individuals
|
| SFHCHS 5 | Undertake agreed pressure area care
|
| SFHCHS 7 | Obtain and test specimens from individuals
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| SFHCHS 8 | Insert and secure urethral catheters and monitor and respond to the effects of urethral catheterisation
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| SFHCHS 17 | Carry out extended feeding techniques to ensure individuals nutritional and fluid intake
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| SFHCHS 19 | Undertake routine clinical measurements
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| SFHCHS 131 | Obtain and test capillary blood samples
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| SFHCHS 132 | Obtain venous blood samples
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| SFHCHS 150 | Maintain the feet of individuals who have been assessed as requiring help with general foot care
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| SFHCHS 27 | Encourage and support individuals undergoing dialysis therapy
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| SFHCHS 28 | Support and enable individual undergoing dialysis and their carers to obtain and maintain dialysis equipment and materials
|
| SFHCHS 29 | Support and enable individual undergoing dialysis and their carers to carry out dialysis procedures |
End of life care in health and social care
| Reference | Standard |
|---|---|
| SCDHSC 0384 | Support individuals through bereavement |
| SCDHSC 0224 | Monitor the condition of individuals
|
| SCDHSC 0216 | Help address the physical comfort needs of individuals
|
| SCDHSC 0385 | Support individuals at the end of life |
| SCDHSC 0239 | Contribute to the care of a deceased person
|
Shared lives adult placement in health and social care
| Reference | Standard |
|---|---|
| SCDHSC 0333 | Prepare your family and networks to support individuals in your own home |
| SCDHSC 0334 | Provide a home and family environment for individuals requiring care and support |
| SCDHSC 0425 | Support people who are providing homes for adults, children or young people |
Foster care in health and social care
Self directed support for adults in health and social care
Mental health in health and social care
| Reference | Standard |
|---|---|
| SFHMH18 | Identify the physical health needs of individuals with mental health needs |
| SFHMH20 | Work with individuals with mental health needs to negotiate and agree plans for addressing those needs |
| SFHMH27 | Reinforce positive behavioural goals during relationships with individuals |
| SCDHSC 0398 | Support individuals with programmes to promote positive behaviour |
Substance misuse in health and social care
| Reference | Standard |
|---|---|
| SFHAA1 | (362) Recognise indications of substance misuse and refer individuals to specialists
|
| SFHAI1 | Counsel individuals about their substance use using recognised theoretical models
|
| SFHAI2 | Help individuals address their substance misuse through an action plan |
| SFHAB2 | Support individuals who misuse substances |
| SFHAB5 | Assess and act upon immediate risk of danger to substance users
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| SFHAF1 | Carry out screening and referral assessment for substance misuse services
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| SFHAF2 | Carry out assessment to identify and prioritise needs in a substance misuse setting
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| SFHAF3 | Carry out comprehensive substance misuse assessment
|
| SFHAI3 | Use recognised theoretical models to provide therapeutic support to groups of individuals who misuse substances |
| SFHAB7 | Provide services to those affected by someone else's substance use |
| SFHAE1 | Test for substance use
|
| SFHAH3 | Supply and exchange injecting equipment for individuals
|
| SFHAH7 | Support individuals through detoxification programmes
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| SFHAH9 | Supervise methadone consumption |
| SFHAD1 | Raise awareness about substances, their use and effects |
Working in partnership with families and carers in health and social care
| Reference | Standard |
|---|---|
| SCDCCLD 0334 | Deliver services to families, children and young people from diverse cultural and language communities |
| SCDHSC 0320 | Support professional advice to help parents interact with and take care of their newly born baby
|
| SCDHSC 0321 | Support parents and guardians to care for babies during the first year of life
|
| SCDHSC 0047 | Support parents and carers to acquire skills to care for and protect babies, children and young people
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| SCDHSC 0319 | Support the families of children and young people in their own homes
|
| SCDHSC 0227 | Contribute to working in partnership with carers
|
| SCDHSC 0387 | Work in partnership with carers to support individuals |
| SCDHSC 0389 | Work with carers, families and key people to maintain contact with individuals
|
Working in partnership with other professionals in health and social care
| Reference | Standard |
|---|---|
| SCDHSC3121 | Promote the effectiveness of teams |
| SCDHSC0399 | Maintain effective working relationships with staff in other agencies
|
| SCDHSC3100 | Participate in inter-disciplinary team working to support individuals
|
| SCDHSC0433 | Develop joint working arrangements for health and social care services
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| SDFJAD3 | Represent one's own agency at other agencies' meetings |
Working with groups and networks in health and social care
| Reference | Standard |
|---|---|
| SCDHSC 0228 | Contribute to effective group care |
| SCDHSC 0394 | Contribute to the provision of support groups |
| SCDHSC 3101 | Support the development of community networks and partnerships |
| SCDHSC 3102 | Work with community networks and partnerships |
| SCDHSC 0429 | Work with groups to promote individual growth, development and independence |
| SCDHSC 3104 | Support the development of networks to achieve planned outcomes |
Commissioning procurement and tendering in health and social care
| Reference | Standard |
|---|---|
| CPC 309 | Support individuals, families and communities to commission their own services |
| SCDHSC 0441 | Manage tendering and contracting processes in health and social care settings |
| SCDHSC 0442 | Evaluate the effectiveness of health, social or other care services |
| SCDHSC 0443 | Procure services for individuals |
Health and safety in health and social care
| Reference | Standard |
|---|---|
| SCDHSC 0229 | Maintain safety and security when accessing individuals' homes |
| SCDHSC 0223 | Contribute to moving and positioning individuals
|
| SCDHSC 3122 | Support individuals to use medication in social care settings
|
| SFHCHS 6 | Move and position individuals
|
| SCDLMC C1 | Lead and manage practice for health and safety in the work setting
|
| SCDHSC 0042 | Lead practice for health and safety in the work setting |
| SCDHSC 0032 | Promote health, safety and security in the work setting
|
| SCDHSC 0022 | Support the health and safety of yourself and individuals
|
| SCDHSC 0243 | Support the safe use of materials and equipment
|
| SCDHSC 0246 | Maintain a safe and clean environment
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| SFJCSAF2 | Protect yourself from the risk of violence at work |
Developing practice in health and social care
| Reference | Standard |
|---|---|
| SCDLMC A1 | Manage and develop yourself and your workforce within care services |
| SCDHSC 0043 | Take responsibility for the continuing professional development of yourself and others |
| SCDHSC 0033 | Develop your practice through reflection and learning
|
| SCDHSC 0023 | Develop your own knowledge and practice
|
| SCDLMC A5 | Manage the allocation, progression and quality of work in care service provision
|
| SCDCCLD 0420 | Undertake a research project
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| SCDHSC 3108 | Facilitate learning through presentations in health and social care settings
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| SCDHSC 3120 | Assess performance in health and social care services
|
Leading and managing practice and provision that achieves positive outcomes in health and social care
| Reference | Standard |
|---|---|
| SCDLMC A4 | Manage a dispersed workforce to meet the needs and preferences of individuals at home |
| SCDLMC A1 | Manage and develop yourself and your workforce within care services |
| SCDLMC A5 | Manage the allocation, progression and quality of work in care service provision
|
| SCDLMC B7 | Lead and manage group living provision within care services |
| SCDLMC E2 | Lead the performance management of care service provision
|
| SCDLMC E3 | Lead and manage the quality of care service provision to meet legislative, regulatory, registration and inspection requirements
|
| CFAM&LFA4 | Manage programmes |
| CFAM&LFA5 | Manage projects |
| SCDLMC E9 (2) | Manage systems, procedures and practice within care services for receiving, responding to and learning from compliments, concerns and complaints |
| SCDLMC D1 | Lead and manage work with networks, communities, other professionals and organisations for care service provision This standard identifies the requirements associated with leading and managing work with networks, communities, other professionals and organisations that supports the service provision to achieve its vision and purpose and positive outcomes for individuals. Download |
Leading and managing strategy, policy, finance provision in health and social care
| Reference | Standard |
|---|---|
| SCDLMC A2 | Lead and manage change within care services |
| SCDLMC E5 | Develop operational plans and manage resources to meet current and future demands on the provision of care services
|
| SCDHSC 0439 | Contribute to the development of organisational policy and practice
|
| SCDLMC E6 | Contribute to the strategic policies of care services
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| SCDLMC E7 | Develop, implement and review strategic business plans that support the continuing development and viability of care service provision
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| SCDLMC E10 | Manage the conduct and performance of workers in care services
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| SCDLMC E13 | Market, cost and contract to ensure the viability of your provision of care services
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| CFAM&LEA3 | Manage the use of financial resources |
| SCDLMC A3 | Actively engage in the safe selection and recruitment of workers and their retention in care services This standard identifies the requirements associated with planning to meet the workforce needs of the service provision, the safe selection and recruitment of workers and the management of systems, procedures and practice that supports the retention of workers. Download |