Cyngor Gofal Cymru / Care Council for Wales

Code of Practice for Social Care Workers

The Code for Workers sets down the standards of conduct expected of social care workers. It will ensure that workers know what is expected of them and that the public know what standards of conduct they can expect from care workers. In the case of people who are registered breaking the codes may lead to investigation and action by the Care Council.

All social care workers are expected to meet the code and any serious failure to do so will be dealt with by employers. The Care Council will operate in a manner that recognises the rights and responsibilities of employers and avoids duplication of processes or procedures. It will normally only deal with cases when employers have concluded complaints and disciplinary procedures and removal from the Register, or the setting of additional conditions on registration, need to be considered.

The Code for Workers are now available in other languages.

Code of Practice for Employers of Social Care Workers

There is also a Code of Practice for Employers, which applies to all employers across the social care sector regardless of whether they are public, private or statutory organisations. The Code for employers sets out how employers should meet their responsibilities for managing and supporting their staff and ensuring that they do their jobs well. The enforcement of the Code for employers will be a matter for the Care and Social Services Inspectorate for Wales.

Ordering materials

If you would like to order Codes of Practice materials please complete the Codes of Practice and Confidence in Care materials order form and email it back to codes@ccwales.org.uk