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Frequently Asked Questions Part Two

Questions and answers for Social Care Managers and Workers

Listed below are frequently asked questions and answers relating to Part Two for Social Care Managers and Workers renewing registration.

What does renewal mean?

Registration is granted for a period of three years. Near the end of your registration period, the Care Council will write inviting you to apply to renew your registration. If your renewal application is successful, you will be registered for another three years.

When will my registration need to be renewed?

You need to apply for renewal before the end of your three year registration period. You can check the dates of your registration period by looking at your Certificate of Registration.

You should keep renewing your registration for as long as you work in the field of social care, or for as long as you wish to practice as a residential child care manager or worker.

If you leave social care you can apply for removal from the Register.

How will I know when to renew my registration?

The Care Council will automatically send you a renewal pack at least 84 days before your renewal becomes due. To protect your personal details the pack will be posted to your home address.

If you do not submit a complete application and become registered before your renewal date your name will be removed from the Register.

To allow time for processing your application it should reach the Care Council at least six weeks before your renewal date.

How can I notify you of a change in my home address?

Update us by using the Registration Portal on web page Online services.

Why do you give me 84 days notice?

We send the renewal notice well in advance of the renewal date to leave sufficient time to process your application. You must submit your application at least six weeks before your renewal date to allow time for it to be processed.

What are the criteria for renewal?

The Care Council will renew registration according to the same criteria as your initial registration and where in addition:

  • we have received a complete renewal application
  • we have received satisfactory evidence of your completion of the post-registration training and learning (PRTL) requirements
  • any conditions which were attached to your registration have been fulfilled
  • you have paid the renewal fee
  • all your previous annual payments are up-to-date
  • you agree to continue to abide by the Code of Practice for Social Care Workers.

What forms do I have to fill in?

To make the renewal process as straightforward as possible, we will not ask you to supply details which you have already given to us.

Your renewal application form will be pre-printed with the details we hold about you in the Register. All you have to do is to check and update this information as required.

We will need supporting evidence for any name changes and the guidance information within the application form will give you more details about this.

If you have more than one social care employer, your second employer must countersign your application as a second endorser. If you are self employed, you will also need two endorsers. There is further guidance about who you should approach to endorse your application in the Verifying and Endorsing Applications Guidance Notes on our website. Social care employers in Wales have nominated signatories who are the only people in that organization who should endorse renewal applications.

Independent Safeguarding Authority (ISA) registration

ISA registration is currently under governmental review.

For up-to-date information visit the ISA website.

What is the fee for renewal?

The fee for renewal is £30 for social care managers or £10 for social care workers. After renewal, an annual payment of £30 for social care managers or £10 for social care workers will fall due on the anniversary of your registration.

How do I apply for removal from the Register?

If you are no longer working in social care you can apply at any time during your registration period for removal from the Register. A voluntary removal section is included in your renewal pack. If you have received a renewal form and no longer wish to be registered please complete this section and return the form to us. If not a voluntary removal form is available on the website or from the Registration Team.

What are the Post-registration Training and Learning (PRTL) requirements for registration?

The Care Council’s Registration Rules set down the PRTL requirements as 15 days (90 hours) of study, training, courses, seminars, reading, teaching or other activities which could reasonably be expected to advance your professional development, or contribute to the development of the profession as a whole. The PRTL must fall within your registration period to be counted towards the required 15 days.

You must keep a record of the PRTL undertaken to provide evidence that you have met these requirements. If you are working towards an NVQ or formal certificated post-qualifying award, you may include this study as evidence of meeting PRTL requirements.

If you are a self-employed manager instead of having your PRTL form verified you can submit a non-returnable summary portfolio detailing how you have met the training and learning requirements. This should include evidence to support each item of training and learning you have completed such as an attendance certificate or brief summary of the outcome of your learning and how you obtained it.

If you are a social care worker who registered on the basis of Induction, and have completed the NVQ required for renewal, you must provide a copy of your certificate in order for your registration to be renewed. Please send a copy of the certificate to the Registration Team, or enclose it with your renewal application form.

How much detail should I put on the PRTL form?

Your PRTL form should include your name, address, registration number, and the date your registration started and will finish. You need to record for each item: the date the training or learning was undertaken; the duration in hours or days; brief details including, where appropriate, name of provider of the training or learning; a brief summary of how the training or learning has contributed to your professional development and informed your practice. Add the total in hours and days of the training and learning recorded and sign and date the form.

The form is available to download from our website. We will accept details of your training and learning in other formats but the content must follow these guidelines.

In addition you can keep your PRTL record up-to-date during your registration period using our online services.

Once you have completed the form and the total is 15 days (or 90 hours) or more the information can be submitted electronically through this portal.

You can also print your entire PRTL record from the Portal but you only need to submit the section relevant to your current registration period, i.e. since your registration was last renewed.

How will the PRTL form be assessed?

Your PRTL form must be verified, signed and dated by your line manager or equivalent. We will check that your employer, or equivalent, has endorsed your application for renewal of registration (which includes verification of your PRTL) and that you have completed the full 15 days (or 90 hours) of PRTL that could reasonably be expected to advance your professional development as a social care manager or worker.

What happens if I do not renew my registration?

If you are no longer working in social care you can apply for voluntary removal from the Register. You are required to be registered if you are a manager or worker in residential child care in Wales.

If we do not hear from you regarding your renewal or you do not submit a complete application, the process to remove your name from the Register will start on your renewal date.

Your employer(s) will be informed automatically if your registration is not renewed by the renewal date.